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You can bring anything that is on your mind. You do not need to be in crisis or have a “big” problem or a specific diagnosis. Counselling is for anyone. If something is affecting your wellbeing or quality of life then counselling can be of benefit. Some of the common reasons people come to see me at my therapy room in Andover include anxiety, low mood, relationship challenges, stress, low self-esteem, or simply feeling stuck or overwhelmed.

I offer face to face counselling only. Many clients prefer the depth and focus of in-person sessions. Although I have previously worked online with clients I have chosen to focus solely on in-person work. I feel that I am better able to notice body language, see facial expressions, and pick up on tone of voice when I work with clients in-person. I feel that this helps me to have a better understanding of my client's emotional state. I also feel that there are fewer distractions being with a client in a dedicated therapy space – no technical hitches, cats walking in front of the camera, dogs barking or people knocking at the front door (to name a few distractions). Online counselling absolutely has its place, but it is not something that I offer.

Each session lasts for 50 minutes. Sessions will usually take place weekly, although we can discuss what frequency works best for you. My current fee is £60 per session. I will always let you know if this changes. I also offer a free 15-minute phone consultation so you can see if we might be a good fit before booking.

There is no single straightforward answer to this question. It depends on your goals and circumstances. Some clients benefit from just a few sessions, while other clients find longer-term work more helpful. It can be important to bear in mind that if the issue you are dealing with has a long history it is not something that can be resolved in a fortnight – it will take time. We can regularly review how things are going so you feel confident in the process.

Yes, confidentiality is a cornerstone of counselling. It is important that you feel you can trust your counsellor to enable you to speak openly. The assurance that what you share with your counsellor is kept confidential allows for deeper exploration of the things that you might find difficult to talk about. There are however some exceptions to confidentiality including situations where there is a serious risk of harm to you or others, or when required by law to disclose information. I will explain this fully in our first session so you know exactly where you stand.

Yes, I am a fully qualified, insured counsellor and a registered member of the British Association for Counselling and Psychotherapy (BACP). I work within their ethical framework and undertake regular supervision to support safe, ethical practice.

Counselling is not one size fits all. I will not be the right counsellor for everyone and that is ok. It is so important to find the right counsellor for you. Initially you can go on whether they deal with the issues you are bringing, whether they are qualified and have experience, if the location and fee works for you etc. However, it may well only be when you sit with them in the room for the first time that you will begin to get a sense of whether they are the right counsellor for you. Things to consider when you meet me include whether you feel comfortable, safe, and understood. Do you think you could be honest and share intimate details with me? Trusting your gut instinct can be helpful at first. As things progress continue to review how you feel. If as we are working together you decide that I am not the right counsellor for you I can work with you to refer you to another counsellor.

Yes. You are free to end counselling with me at any time. This is an important part of client autonomy. I do encourage an ending session where possible. This enables us to reflect on your counselling journey, review what you have achieved and to bring things to a gentle close.

I require a minimum of 48 hours' notice to cancel a session. Cancellations with less than 48 hours' notice will be charged the full session fee. This policy is crucial to the sustainability of my private practice and my business as a sole trader.

Your privacy is very important to me and I am committed to maintaining the security of your personal data. It will only be used for the purpose it was given to me.

This privacy notice tells you what I will do with your personal information from initial point of contact through to after your counselling has ended, including:

Why I am able to process your information and what purpose I am processing it for;
Whether you have to provide it to me;
How long I store it for;
Whether there are other recipients of your personal information;
Your data protection rights.

Questions

If you have any questions about how your data is used, you can contact me via my contact form .

Data Controller

‘Data controller’ is the term used to describe the person/organisation that collects and stores and has responsibility for people’s personal data. In this instance, the data controller is me.

I am registered with the Information Commissioner’s Office: ZB427480 .

What data I collect

The personal data I collect is:

Name
E-mail address
Postal address
Telephone number(s)
Date of birth
GP details
An emergency contact name and phone number
Medical conditions and medication

By your giving all or part of the above information, it is understood that you consent to me storing your personal information.

My lawful basis for holding and using your personal information

Most of the personal information I process is provided to me directly by you for one of the following reasons:

If you have had counselling with me and it has now ended, I will use legitimate interest as my lawful basis for holding your personal information.

If you are currently having counselling or if you contact me because you are considering counselling, I will process your personal data where necessary for the performance of our contract.

The GDPR also makes sure that I look after any sensitive personal information that you may disclose to me appropriately. This type of information is called ‘special category personal information’. The lawful basis for me processing any special categories of personal information is that it is for provision of health treatment (in this case counselling) and necessary for a contract with a health professional (in this case, a contract between me and you). This personal information might include for example:

racial or ethnic origin;
political opinions;
religious or philosophical beliefs;
trade union membership;
genetic data, biometric data;
health data;
sex life and sexual orientation;

How I use your information and how long it is stored

(a) Initial Enquiries

I collect personal data from when you enquire about my counselling services to set up an initial appointment. This information includes your name, email address, and telephone number. If you decide not to proceed with my services, all your personal data is deleted within 30 days.

(b) While accessing counselling

I collect and use information about you to enable me to provide counselling services, for general management and the administration of your counselling sessions and to ensure your safety and the safety of others. This information is collected on a client information form which is stored in a locked filing cabinet that only I have access to.

I keep brief notes of our counselling sessions. These notes do not include any personal information that would identify you. They have a client reference number. The notes are kept separately from your client information form and are stored electronically with password protection. Emails and text messages are deleted within 30 days of receipt or being sent unless I consider them necessary for the provision of counselling services.

(c) After counselling has ended

Once counselling has ended your client information form will be confidentially destroyed by shredding. I will need to keep the following information:

Name
Date of birth
Client reference number – this number enables me to identify your notes.

This information will be retained for 7 years after counselling ends.

I will retain my notes of our counselling sessions for 7 years, after which they will be expunged.

Any retained emails or text messages still held will be deleted.

Third party recipients of your personal data

Please be assured that I will never pass on your personal information to any third party for the purposes of sales, marketing or research purposes.

I may need to break confidentiality where I have a legal or ethical duty to do so. This can include where you or another person may be at serious risk of harm, if you infer knowledge of or involvement in behaviours that may, in my opinion, lead to harm or neglect to children and vulnerable adults, if you disclose information about drug-trafficking, money laundering offences or about acts of terrorism or if I am required by a Court Order. If I need to break confidentiality I will try to speak to you first depending upon the reason for the breach. Third party organisations may include your GP, Ambulance Service or the Police depending upon the circumstances.

My professional membership body requires me to undertake monthly supervision to enable me to reflect on my practice. During supervision I may discuss your sessions with my supervisor. Confidentiality also exists between my supervisor and I.

Some of your personal information will be shared with third parties to fulfil legal and financial obligations such as my accountant for tax and accounting purposes, HMRC, my business bank account and my mobile phone operator. I have appointed a Clinical Executor. In the unfortunate event of my death or serious illness meaning I am no longer run my practice they will have access to your contact details to inform you of the situation and to help you with an onward referral if necessary.

Your data protection rights

Under data protection law, you have rights including:

(a) Your right of access

You have the right to ask us for copies of your personal information.

(b) Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

(c) Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

(d) Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

(e) Your right to object to processing

You have the the right to object to the processing of your personal information in certain circumstances.

You can find out more about your rights at ico.org.uk/your-data-matters.

Please contact me via my contact form if you wish to make a request regarding any of your personal information I may hold about you.

Additional Information for June Reid Counselling website

(a) Website Cookies

This website does not use cookies.

(b) Other websites/Third-party links

This website contains links to other websites and applications. My privacy notice only applies to my website. By clicking on external links this may allow a third party to collect or share data about you. You are advised to read any third parties’ privacy notice.

(c) Enquiry Form

If you fill in the contact form on my website, that data is temporarily processed on the web host before being sent to me by email. This data includes your name, telephone number, email and any brief description written by you.

(d) Data Processing

This website is hosted in the UK.

Data security

I will take all reasonable precautions to prevent the loss, misuse or alteration of the data you provide to me.

Changes to this policy

I reserve the right to amend this privacy notice. If I do so, I will post notice of the change on my website. You are advised to check the website for updates.

Complaints

If you have any complaint about how I handle your personal data you can contact me via my contact form .

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Welcome to my website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with my privacy notice govern June Reid Counselling’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

About me

junereidcounselling.co.uk is owned and operated by me. I am a sole trader and my business address is Unit 9 Little Ann Bridge Farm, Andover, Hampshire SP11 7DN. I can be contacted at my contact form .

The use of this website is subject to the following terms of use:

Changes to my website

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Accessing my website

Every effort is made to keep the website up and running smoothly. However, I take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond my control.

Limit of liability

The information contained in this website is for general information purposes only. The information is provided by me and while I endeavour to keep the information up to date and correct, I make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements. In no event will I be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Intellectual Property Rights

This website contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Third Party Links

From time to time, this website may also include links to other websites. I have no responsibility or control over the nature, content and availability of those sites. These links are provided for your convenience to provide further information. The links do not signify that I endorse the website(s). The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Governing Law

Your use of this website and any dispute arising out of such use of the website shall be governed by and construed in accordance with the law of England and Wales.